Privacy notice

This notice explains what personal data The Blind Fitters, a blind fitting service in Cork, Ireland, collects through this website, why, and what your rights are. The Blind Fitters is responsible for this data. Contact: info@theblindfitters.com · 083 396 6372.

What we collect

• Fitting requests: your name, mobile number, Eircode or area, and optionally your email, the blinds to fit, how many, whether you have them yet, the best time for fitting and any note you add.
• The website assistant: the messages you type in the chat. If you ask it to send a fitting request or pass on a question, it sends us the details you gave it.
• We don't use advertising or tracking cookies on this website.

Why we use it

Only to quote and arrange your fitting, answer your questions, and send you a confirmation or reply. The legal basis is taking steps at your request before a contract, and our legitimate interest in answering enquiries.

Who processes it for us

• Hostinger hosts this website. Google provides our email.
• OpenAI processes chat messages to write the assistant's replies (with Google Gemini as a backup if OpenAI is unavailable).
• DigitalRoad (Cork) built and maintains this website.
• The push notification services of Google, Apple or Mozilla deliver alerts about new requests to our phone.
• WhatsApp (Meta), only if we contact you there or you message us there.

How long we keep it

Chat conversations are not stored on our server. Requests and questions are kept in our inbox until we delete them, and for no longer than 12 months.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it, by emailing info@theblindfitters.com. You can also complain to the Data Protection Commission.